Safety and Security in Residence

At Campus Life Services the health and safety of our residents is of utmost priority. We carry out regular health and safety risk assessments and implement improvements so that student homes continue to be safe places to live. We programme campaigns throughout the term highlighting the importance of keeping homes safe. As in any residential area, always ensure doors and windows are locked when you leave and hide any valuables you may have.

We strongly recommend that students take out personal possessions insurance at the start of term.

Village Management

We have an open door policy and our team are always available to meet with residents, regardless of the request. Our Village Managers pride themselves on keeping residents happy and aim to solve any problem a resident may have. Our team have many years' experience assisting new students. Whether the problem is homesickness, having a problem with housemates, trying to find a doctor or dentist or simply opening a bank account, you will find that our team have dealt with it on many occasions.

The Village Management Team are supported by Resident Assistants (RA's) whose primary aim is to protect the safety and welfare of our student communities. Resident Assistants live as part of the community and are usually postgraduate students. Our Village Receptions are open from early morning right up to 10.30pm each night which means that there is always staff on hand to assist or even just for a chat.

Campus Security

Our Security Officers are on call 24 hours a day and regularly patrol each residence. While campus security aim to keep the Villages safe and secure, each officer assists the Village Management  in maintaining order. The Village Management take antisocial behaviour very seriously and aim to maintain a living environment conducive to study and relaxation.

Online Induction Video

Just before you arrive at the start of term, we require each student to participate in our online induction process. Our online programme will take the student through important health and safety information before check in.

Fire Safety

We carry out unexpected fire drills each semester and work closely with the local fire authority so that the community are familiar with our evacuation protocol. Each living area is well equipped with fire safety equipment including networked fire alarm systems which alert the Village Management Team immediately.

Health Emergencies

In the event that you were to become ill and require medical assistance, the Village Management can attend to the scene immediately. Village Managers and Campus Security are First Aid trained and will coordinate medical assistance such as doctor, ambulance or counsellor if required.

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